What is Digitpol

Global Vehicle Crime Investigation & Recovery Agency

Specialists in stolen vehicle tracing, vehicle identity investigations, and cross-border recovery operations.

DIGITPOL is an international investigation agency specialising in vehicle crime investigations, stolen vehicle recovery, and vehicle identity verification. Based in the Netherlands, DIGITPOL supports law enforcement agencies, insurance companies, and private organisations in investigating vehicle theft and tracing stolen vehicles worldwide, including specialised recovery operations in Europe, Balkans and West Africa.

Our services include stolen vehicle tracing, VIN fraud investigations, automotive forensic analysis, and intelligence gathering related to organised vehicle crime. DIGITPOL assists in identifying stolen vehicles, analysing vehicle data, and supporting cross-border recovery operations, including vehicle recovery operations in West Africa, in cooperation with local authorities. DIGITPOL also maintains international vehicle crime intelligence systems and databases used to monitor stolen vehicles and identify criminal networks involved in vehicle trafficking and fraud. Through intelligence led investigations and international cooperation, DIGITPOL provides specialised support aimed at disrupting organised vehicle crime and improving the recovery of stolen vehicles globally. Digitpol is licensed by the Ministry of Security and Justice as an Investigation Bureau (POB) with permit number POB1557.

Were is Digitpol located?

Digitpol is headquartered in The Netherlands.

How to engage Digitpol?

Steps to Engage:

  1. Initial Contact

    • Reach out via our official contact channels: email, phone, or online inquiry form..

  2. Case Assessment

    • Digitpol evaluates the information to determine scope, urgency, and resources required.

    • Once approved, a formal engagement is established outlining objectives, responsibilities, and confidentiality terms

  3. Investigation & Operational Support

    • Our experts deploy advanced methods in crime, digital forensics, and investigative tracking.

    • Progress updates are provided to ensure transparency and coordination.

 

Is Digitpol a word?
DIGITPOL is an acronym for Digital Forensics, Cyber Enabled Crime Investigation and Research. Digitpol applies all of these to Tracking Stolen Assets, using technology and forensics. 

Digitpol is trademarked globally. 

Contacting Digitpol by Phone

Because Digitpol is fully operational in ongoing investigations, we may not always be available to answer calls immediately. However, every call is logged and recorded. If your phone number is linked to an active case, we will 100% return your call.

Important Guidelines:

  • Do not call from a private or blocked number – we cannot verify such calls and may be unable to respond.

  • Email is preferred – when contacting us via email, please include a phone number where we can reliably reach you.

By following this process, we ensure that communication is secure, verifiable, and connected to the correct case, allowing Digitpol to provide timely and effective support.

If You Haven’t Heard Back from Digitpol

Digitpol handles every case with full operational priority, which means our teams are often actively engaged in investigations and may not be immediately available to respond. However, every call, email, and inquiry is logged and recorded.

If you have already reported a case:

  1. Check Your Contact Details – Ensure you provided a valid phone number or email that we can use to reach you. Calls from private or blocked numbers cannot be verified and may delay our response.

  2. Be Patient for Case Coordination – For ongoing investigations, our team may need time to coordinate with law enforcement or other partners before providing an update.

  3. Follow Up by Email – If you have not received a response, send a follow-up email including your case reference, contact information, and any additional details. This ensures your inquiry is prioritized and linked to the correct case.

Rest assured: If your number or contact information is registered in an active case, Digitpol will 100% call you back as soon as possible.

Reporting a Stolen Car

When you report a stolen vehicle to Digitpol’s Stolen Vehicle Database, we first verify all the provided information to ensure accuracy. This fact-checking process may take some time.

Once the details are confirmed, the vehicle is officially listed as stolen in our database, making it visible to law enforcement, investigation partners, and public monitoring systems.

This verification process ensures that the database remains reliable, accurate, and effective in aiding the recovery of stolen vehicles.

Have you been contacted by Digitpol Agents?

Digitpol has issued a public alert regarding impersonators posing as Digitpol agents via phone, email, and social media. These fraudsters may issue fake contracts and request payments. Please be aware that Digitpol will never contact individuals unsolicited or request money through these channels. If you receive such communications, they are fraudulent. DIGITPOL+1     DIGITPOL+1

If you need assistance with a case or any other services, it's recommended to contact Digitpol directly using the provided phone numbers or through their official website.

Digitpol will never call or contact people. If your contacted by someone claiming to be a Digitpol staff member, it is false.

Filing a disclosure

If you wish to make a disclosure (for example, to report confidential or sensitive information), we ask that you send your disclosure by post to the following address:

Digitpol BV, Boogschutterstraat 1 - 43, 7324AE, Apeldoorn, The Netherlands

How to File a Complaint

Filing a Complaint

We value your feedback and take all complaints seriously. If you’ve had a negative experience or believe we haven’t met your expectations, please follow the process below. We’ll handle your concern fairly, respectfully, and as quickly as possible.

If you are filing a complaint about our process or any other matter, please use our contact form to submit your complaint.

If you wish to make a disclosure (for example, to report confidential or sensitive information), we ask that you send your disclosure by post to the following address:

Digitpol BV, Boogschutterstraat 1 - 43, 7324AE, Apeldoorn, The Netherlands

What is the Head Office Postal Address

Digitpol HQ, Boogschutterstraat 1 - 43, 7324AE, Apeldoorn, The Netherlands